Diploma In Hospitality Operations Management


Diploma In Hospitality Operations Management

Preparing a Career as a Manager

As a result of the unprecedented growth in the hospitality industry at present, there is a huge opening for employment opportunities and demand for highly skilled workforce to manage complex operations, to lead dynamic staff and to deliver excellent customer service.

Hospitality supervisors and managers have to perform multi-tasking functions due to constant involvement in every aspect of operation. The job requires the skills in leadership and motivation; the ability to manage labour and economic challenges; the know-how to design and execute competitive strategies; to coach, provide counsel and manage stress among staff.

With superior quality of career training, Diploma In Hospitality Operations Management (DHOM) graduates will have all the core competencies necessary to work effectively within the hospitality industry. They will also have the competencies necessary to lead and motivate others within their supervision. These are essential qualities of a supervisor and manager, and this is the diploma program that will help you develop them. The curriculum explores the various functions of hospitality management and teaches a customer-focused approach with service excellence.

By combining classroom learning with hands on work experience, ITCHI offers the best preparation for a career in hotel management. Courses are taught by experienced hospitality professionals and guest lecturer.

Job Opportunities

Diploma In Hospitality Operations Management (DHOM) Graduates can be qualified for a variety of positions, such as supervisors or managers at lodging facilities, restaurants and resorts, as well as, in tourist operations locally and internationally.

Graduates with entrepreneurial goals may choose to develop their own business like service apartment, restaurant, catering, laundry and more. This diploma explores the various functions of management and encourages a customer-focused approach with service excellence.

Download ITCHI Course Description: Click here


ITCHI prides itself in providing facilities that are especially designed to simulate real-life hospitality scenarios to promote the most realistic, and effective, kind of learning.

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ITCHI is made up of a dynamic team of hospitality experts that are eager to share their learnings to a new generation. Click here to view ITCHI’s unique brand of instruction.

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Besides the FREE Workshop on Service Excellence which ITCHI conducts regularly, we are now offering a 30% discount on short but effective workshops for the development of both personal and professional careers.

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