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About 2 months ago

Testimonials

FREE Service Excellence Workshop

  • “I could actually apply what I have learned in the service excellence workshop at work tomorrow.”
    Yonard Eusebio
  • “Fun and relevant! The telephone etiquette part of the workshop is very useful. Just need to practice more..thanks!”
    Chadwick Mariano
  • “I wanna work in the front office department, the “Handling Complaints” part is an important part I need to work on., Had fun during the role play”
    Rose Tagama

Enrolling at ITCHI

  • “Changing my career, wanting to go abroad. I am really excited to go back to school.”
    Mary Ann Pioquid
    Food and Beverage Student
  • “Working abroad is much more possible at ITCHI coz I am preparing a better future for my kid.”
    Lovely Codinera
    Food and Beverage Student

On Being Trained at ITCHI, Then Being Deployed Overseas By JOBS MANILA

  • “I worked as a waiter in a restaurant before, but I knew that I needed more training to enhance what I already know. After training at ITCHI, I learned more than what I have expected on how to prepare the dining area, set up table and maintain excellent service in a 5-star standard setting. Thanks to the training, I am selected by the employer coz I was able to answer the interview questions related to my field…”
    JOE-ZER CABRERA, WAITER
    EDARAT HOSPITALITY & LEISURE SERVICES, QATAR
    Attended ITCHI’s Food and Beverage Services Workshop

  • “I wanted a shift in my career so I applied as receptionist for Regency Travel and Tour in Qatar. In preparation for this new career, I took up “Introduction to Travel Operations” course at ITCHI. During the training, I have gained so much knowledge and skills needed to be successful in my new work. I really want to prove something to my parents and I know I will make them proud. Thank you….”
    BRIDGETTE CHAN, RECEPTIONIST
    REGENCY TRAVEL AND TOUR
    Attended ITCHI’s Introduction to Travel Operations Workshop

  • “The Introduction to Travel Operations training was full of informative presentations and relevant visual aids which made it easier and more fun to learn. As a travel consultant, we were able to practice travel related activities which would surely be applicable in our work in Qatar. I am really glad I had the opportunity to participate in this training. Lots of thanks…..”
    RONNEL MIRABEL, TRAVEL CONSULTANT
    REGENCY TRAVEL AND TOUR
    Attended ITCHI’s Introduction to Travel Operations Workshop

  • “Been in Doha since July 2013. Just like me, I know that some of my friends who were lucky to undergo such training have already been deployed, too. And I am sure that they share the same mindset and enthusiasm with me in providing excellent service to every room we clean and every guest we meet.”
    NICKSON DEGUZMAN, HOUSEKEEPING ATTENDANT
    EDARAT HOSPITALITY & LEISURE SERVICES, QATAR
    Attended ITCHI’s Service Excellence Training at Fontana Hotel & Resort

  • “As a housekeeping attendant, I sometimes need to anticipate guest needs. In our training, I learned that “going the extra mile” can make a big big difference in guest satisfaction. Thanks to ITCHI, in partnership with Jobs Manila, I am in Doha now and ready to GO THE EXTRA MILE, and prepare a better future for my family!”
    ALVIN MERCADO , HOUSEKEEPING ATTENDANT
    EDARAT HOSPITALITY & LEISURE SERVICES, QATAR
    Attended ITCHI’s Service Excellence Training at Fontana Hotel and Resort

  • “Working in Doha now….I remember when our trainer went to the pool where I was assigned in order to assess my performance, I was so glad he came cause I showed him that we could actually use what we have learned from him in our day to day duties. Now that I am at Safir Hotel, for sure, I will continue applying what I have learned. Thank you…….”
    ARCHIE PANGILINAN, RECREATION AND POOL ATTENDANT
    SAFIR DOHA HOTEL
  • “I am leaving for QATAR very soon. After our training, I am even more confident in providing excellent service not only to our customers, but also to my boss and colleagues. The training was fun, up-to-date and useful. In my line of work, I deal with a lot of people, answer their concerns and handle complains. Thanks for the opportunity! I have recommended ITCHI to my friends!”
    MELODY JO LEGASPI, SECRETARY/RECEPTIONIST
    UNITED BUSINESS DEVELOPMENT, QATAR

Facilities

ITCHI prides itself in providing facilities that are especially designed to simulate real-life hospitality scenarios to promote the most realistic, and effective, kind of learning.

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Videos

ITCHI is made up of a dynamic team of hospitality experts that are eager to share their learnings to a new generation. Click here to view ITCHI’s unique brand of instruction.

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Promos

Besides the FREE Workshop on Service Excellence which ITCHI conducts regularly, we are now offering a 30% discount on short but effective workshops for the development of both personal and professional careers.

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